Workplace and People Operations Coordinator

About Us: HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. About the Role The Workplace Experience and People Operations Coordinator is the ‘face’ of our El Segundo HQ, and a first point of contact for candidates and new hires. This dynamic role supports multiple areas of the organization, with a primary focus on administering and improving our people operations, recruiting, and workplace programs, exercising independent judgment and discretion on matters that affect the company.. This role will report to the Manager of Talent Acquisition. You’ll manage our Main Street office, oversee visitor and candidate experiences, and manage key programs like onboarding and recruiting. Every day will bring opportunities to solve problems, connect with people, and make HiveWatch an environment our team loves working from. We’re looking for someone who’s highly organized, adaptable, and has an excellent eye for detail. You are the type of person who finds genuine satisfaction in making things work better. This role is for someone who can Get Gritty . Someone who rolls up their sleeves, finds resourceful fixes, and takes ownership of the details that make a workplace feel energizing. People Operations: As HiveWatch’s Workplace Experience Captain, you’ll design, administer, and continuously improve an organized, memorable candidate, new hire, and employee experience. Talent Acquisition Coordination Own interview scheduling, including complex onsite itineraries and candidate travel as needed. Conduct recruiter interviews and screenings for HiveWatch’s GSOC organization, serving as an ambassador for HiveWatch’s culture and values through the process. Act as both the culture champion and protector for the GSOC organization. Partner with the Manager of Talent Acquisition on manager training initiatives: supporting training facilitation and helping build a best-in-class hiring team. Organize kick offs, prep calls, pre-briefs, debriefs, and other meetings to keep hiring on track. Conduct requisition audits to ensure no candidate communication or scheduling falls through the cracks. Consistently champion the candidate experience alongside the Manager of Talent Acquisition, proactively thinking of touch points to boost employer branding, keep candidates in the loop, and provide updates to the hiring process to candidates. Communicate proactively with candidates and hiring teams to ensure a smooth, high-quality process. People Operations and Benefits Administration Manage internal timesheet corrections and field related questions Support payroll needs by analyzing and reconciling paystubs, timesheets, and time off (vacation and sick days), exercising independent judgment to identify, investigate, and resolve discrepancies . Be the first point of contact for benefits, working with HiveWatch’s external broker to answer employee questions as needed. Support administration of 401(K) benefits in HiveWatch’s payroll system, BambooHR. Own and recommend improvements to HiveWatch's onboarding, workplace, and people operations policies. Serve as a first-level resource for benefits and leave questions, analyzing employee circumstances and exercising discretion to make initial eligibility and administration determinations, escalating matters that require higher-level approval. Evaluate,