RFP Specialist

Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a RFP Specialist to join our Revenue Operations team. You will be the primary engine behind our proposal process, ensuring that every Request for Proposal (RFP) and Request for Information (RFI) we submit is clear, accurate, and competitive. You are a detail-oriented professional with strong writing skills and the ability to translate technical AI concepts into clear business proposals. You work effectively under tight deadlines and are comfortable developing operational processes to scale the RFP function at Metropolis. What you'll do Lead the creation of RFP responses that highlight the value of Metropolis’s Recognition Platform across hospitality, real estate, and beyond, ensuring every document is thorough, accurate, and positioned for success Proactively collaborate with stakeholders across Product, Legal, and Marketing to stay ahead of the curve on new products and initiatives Develop sample RFPs for new product launches while ensuring existing content remains accurate and competitive Respond to quarterly service requests and ad-hoc inquiries with the clarity that showcases the Metropolis experience Ensure Metropolis products and services are accurately represented in external databases through meticulous monthly and quarterly updates Take ownership of the RFP response database while continuously improving proposal tools and systems to enhance data quality as we scale Participate in high-impact projects designed to improve the efficiency of the RFP team and the broader organization What we're looking for 5+ years of professional experience in proposal writing, sales operations, or business development Strong writing and editing skills with the ability to translate technical AI concepts into persuasive and easy-to-understand narratives Proven ability to navigate complex organizations and source information from various subject matter experts, including technical partners A self-starter who can manage multiple conflicting deadlines in a demanding, high-growth environment Comfort working with RFP automation software and CRM tools High level of attention to detail and a commitment to accuracy in data reporting While not required, these are a plus: Experience in the real estate, mobility, or AI/Computer Vision industries Familiarity with Letter.AI, GovSpend, or similar proposal management platforms Experience responding to government, large-scale enterprise, and real estate procurement requests 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection. When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $80,000.00 USD to $90,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, th