Product Manager (Dashboard)

About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. Dashboard Product Manager We’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role owns the Merchant Dashboard—the central control center where restaurant operators manage their business within SpotOn. You will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. This PM will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows. You’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality. You will: - Be an integral part of defining the product strategy for SpotOn restaurant software suite. - Own and manage the product roadmap—making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities. - Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems. - Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops and GTM—to gather input, align priorities, and deliver impactful solutions. - Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth. - Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions. - Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer. - Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products. Qualifications: - 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software - Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms - Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation. - A metrics-driven work style that leverages data to make informed decisions. - Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders. - Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products. - Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity. - Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus Hybrid-3 days a week in office