Systems Architect AI/ML Infrastructure

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. THE OPPORTUNITY Deepgram's infrastructure spans bare metal GPU clusters, multi-cloud deployments, and global edge presence -- all serving real-time voice AI at massive scale while simultaneously powering large-scale model training. As a Systems Architect, you will own the end-to-end infrastructure architecture that makes this possible. You will design the compute, storage, and networking systems that serve both production inference and research training workloads, build multi-cloud strategies that balance performance with cost, and create burstable infrastructure that scales with Deepgram's rapidly growing demands. This is a senior technical leadership role where your architectural decisions shape the foundation everything at Deepgram runs on. WHAT YOU'LL DO - Define and drive the end-to-end infrastructure architecture for Deepgram's AI/ML workloads across production inference and research training - Design multi-cloud and hybrid infrastructure strategies that balance performance, reliability, cost, and vendor flexibility - Architect compute orchestration systems that efficiently schedule and manage GPU and CPU workloads across heterogeneous infrastructure - Design storage architectures that handle the massive datasets required for speech and audio ML -- from high-throughput training data pipelines to low-latency model serving - Lead capacity planning across all infrastructure dimensions, modeling growth and ensuring Deepgram can scale ahead of demand - Drive cost optimization and FinOps practices, identifying opportunities to reduce infrastructure spend without compromising performance or reliability - Design burstable, elastic training infrastructure that can scale up for large training runs and scale down to minimize idle cost - Architect research compute infrastructure that gives ML teams the resources they need while maintaining operational efficiency - Establish architectural standards, design review processes, and technical documentation practices for infrastructure decisions - Collaborate with engineering leadership to align infrastructure strategy with product roadmap and business objectives - Evalu