Operations Project Manager

About SparkCharge SparkCharge operates the world’s largest mobile energy network, delivering clean, on-demand power for its partners. The company’s suite of mobile battery systems, power hubs, and AI platforms, SparkAI, enables flexible, predictive energy deployment without reliance on the traditional grid. Through innovative Charging-as-a-Service (CaaS) platforms, SparkCharge delivers fast, flexible, and convenient EV charging built specifically for fleets. With zero setup costs, guaranteed uptime, and multiple solutions, including a Mobile Battery Charger, Off-Grid Power Hub, and a Permanent Infrastructure, you get the freedom to choose a solution that fits your operations. Whether you prefer white-glove service, a self-managed or hybrid approach, SparkCharge handles the charging so you can focus on running your business. Powered by mobile solutions, intelligent software, and unmatched customer support, SparkCharge is accelerating EV adoption by making charging effortless, scalable, and ready when you are. About the role SparkCharge is seeking an Operations Project Manager to support the Mobile Operations team and help scale reliable, repeatable delivery of mobile EV charging services. This role owns the planning and execution of cross-functional operational projects—especially new customer onboarding and new location launches —by building clear project plans, coordinating stakeholders, managing risks, and ensuring on-time, high-quality delivery. You’ll work closely with internal teams (Operations, Field, Warehouse/Logistics, Customer Success, Product/Engineering, Finance) as well as customers and external suppliers to deliver successful deployments and ongoing operational improvements. What you'll do Project delivery & execution Lead end-to-end delivery of Mobile Operations projects from kickoff through launch and stabilization. Build and manage project plans, timelines, milestones, and workback schedules; ensure clear ownership and accountability across teams. Maintain project documentation including project charters, meeting notes, action logs, and decision logs. Identify risks, issues, and dependencies early; drive mitigation plans and escalate when needed. Run effective project meetings, maintain momentum, and ensure stakeholders stay aligned on scope, timing, and outcomes. New customer onboarding & new location launches Partner with Sales/Customer Success and Mobile Ops to onboard new customers and launch new charging locations. Lead customer-facing kickoff calls; align on scope, success criteria, timelines, and operational requirements. Coordinate internal readiness (staffing, service windows, safety requirements, equipment needs, training) to support on-time go-lives. Manage a location delivery workback plan: site readiness checklist, launch readiness review, go-live coordination, and post-launch stabilization. Site planning & layouts Develop site layouts in collaboration with customers, field leadership, and internal stakeholders to enable safe and efficient mobile operations. Gather site requirements (traffic flow, staging areas, access constraints, safety zones, operational hours, power considerations if relevant). Document layouts and operational plans clearly for field execution (e.g., diagrams, photos/annotations, written instructions). Ensure alignment with safety standards and operational best practices. Ensure deployments are grounded in real-world operational constraints. Conduct site visits and field ride-alongs to validate readiness and workflows. Align site layouts with technician efficiency, safety standards, and asset handling realities. Assess local permitting and regulatory requirements for new site deployments. Coordinate with municipalities, fire departments, landlords, and regulatory authorities as needed. Track permit timelines and integrate them into launch workback schedules. Ensure generator, fuel storage, and temporary site operations comply with local codes. Supplier/vendor coordination & eq