Staff Product Designer

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As our Staff Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again. Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers. This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing. WHAT YOU'LL DO As our Staff Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams. You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle. - Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences. - Elevate Our Craft and Establish Design Standards Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection. - Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products. - Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points. WHAT YOU'LL BRING - 7-12+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience. - A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes. - A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same. - Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholder