Technical Operations Engineer, Launched Effects

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. About the Team The Tactical Recon & Strike (TRS) team at Anduril develops small aerial drones (Group 1-3) along with all the necessary equipment for testing, deployment, and operation. The team transforms products like Ghost, Anvil, Altius, and Bolt from initial concepts into operational systems. We work closely with specialized teams to tackle some of our customers' most complex challenges. Currently, we are seeking a technical operations engineer for the Altius program, where you will leverage your operational and technical expertise to shape and deploy a solution of maximum effectiveness and reliability. Your scope will include standing up forward-deployed operations in austere environments, ensuring the successful combat employment of Anduril products, and shaping the long-term sustainment of these products. In addition, you will be a core participant in customer demonstrations and customer trainings, and test events closer to home. About the Job As a member of the Technical Operations team for TRS, you will play a critical role in bridging product engineering and deployed operations. You will be involved in unmanned air vehicle development programs, using your technical and operational expertise to deliver reliable solutions in challenging, remote environments. The Technical Operations team also plays an essential role in shaping the field sustainment of these products through various test and evaluation events, customer demonstrations, and deployments. What you’ll do Support military operations by executing flight operations, conducting field maintenance, providing customer field support and training. Deploy our products to austere locations and work alongside our customers for extended periods of time. Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution. Communicate field issue status to internal and customer teams, keeping them informed. Support the development and implementation of comprehensive operational and logistical plans for various events. Ensure high availability and performance of aerial systems. Maintain support plans for hardware and software. Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements. Incident response root-cause analyses (RCAs) for air systems in the field. Conduct post-incident reviews and implement preventive measures. Maintain up-to-date documentation. What you’ll need REQUIRED QUALIFICATIONS 3+ years of experience in technical field operations, deployment execution, or similar hands-on operational roles. Proven ability to master a technical system and support it in austere environments; Demonstrate deep subject matter expertise and trusted track record of impact. Advanced troubleshooting skills; able to resolve complex, non-routine issues at the interface of hardware, software, and networking. Excellent communication skills; comfortable leading technical discussions and explaining complex concepts to diverse audiences. Demonstrated ability to train peers or customers on the operation of a product Proven capability to mentor and develop team members. Experience performing data-driven root cause analysis and troubleshooting on complex system