Head of Aftermarket Strategy & Offering Management

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM The duty of this organization is to enable our Customers’ ongoing Mission Readiness . From the moment they say '“go” until the contract is fulfilled. We are only successful when the customer's mission is successful. Mission Readiness is the post-production shared services organization for Anduril. This team supports the Business Lines and Divisions throughout the lifecycle of their product, from initial sustainment concept through delivery, installation, operation, repair and return. These service offerings also include providing technical publications, training, customer support, connectivity services and other value-added services. To the degree the Business elects, we accept the delegated responsibility for upfront and continued delivery of the committed service solutions. This team endeavors to provide the Business Lines, as our internal customers, shared mission services that are more efficient and cost effective than if they chose to provide them directly. By offering mission support capabilities and capacity that are not “core” to the Business, the Business can focus resources on addressing the next big need while we ensure existing commitments are met. ABOUT THE JOB We are looking for a Head of Aftermarket Strategy & Offering Management to join our rapidly growing team in Costa Mesa, CA . In this role, you will be responsible for establishing the braintrust that informs the aftermarket service offerings for our defense customers. This role will work closely with corporate strategy and the Divisions/Business Lines to understand the customers to be served, Anduril’s hardware-software defense solutions, and shape the post-production service offerings proposed and contracted. This will also actively gather external sources of insight to industry service norms, trends and the competitive landscape of alternatives. This function will build the capacity and capability to support Divisions/Business Lines and the Mission Readiness organization to appropriately set competitive value pricing. If you like to understand the customer, competition and what it takes to win in the aerospace and defense aftermarket, but are tired of being stuck with “the old ways” of doing things, this is the team for you. WHAT YOU’LL DO Build and lead a team of direct reports to create a combined aftermarket strategy and offering management function, focused on the services necessary to deploy and maintain mission readiness for the numerous and varied Anduril hardware+software solutions. Develop and run an organized approach to understanding the defense competitive landscape and positioning Anduril’s various services to win, both near and long term. Partner with, inform and support the Divisions & Business Lines with creation of intentional service offerings for their products that are scalable, deliverable and profitable. Oversee the portfolio of strategic service offerings, enabling customers to experience a cohesive pan-product approach, where variations are deliberate and purposeful. Become intimately familiar with the services provided by the Mission Readiness organization, such that opportunities and risks are observable. Convene and conduct robust, hypothesis-driven business analyses that yield actionable insights and ou