Legal Operations Associate

About the Role We're looking for a hybrid legal support professional to join our growing legal team — a dynamic, cross-functional role for someone curious, organized, and eager to grow within a fast-paced financial technology company. This is not a traditional administrative or paralegal role. You'll work across legal operations, contract support, due diligence, and cross-functional collaboration to help keep our legal team running efficiently and effectively. The right candidate thrives in a remote environment, takes initiative, and approaches every challenge with a problem-solving mindset. Most day-to-day skills can be developed on the job — we're looking for someone excited to learn and grow alongside the team. About the Team You'll be joining a small but mighty legal team that punches well above its weight. We're built to deliver best-in-class support to the business — which means you won't be a cog in a machine. Your contributions will be visible, valued, and impactful from day one. We're a tight-knit group that genuinely has each other's backs, and we invest in the tools and processes that let us work smarter, not just harder. We trust each other to take ownership and execute independently, so you'll have real autonomy while knowing your teammates are always in your corner. We work hard, we celebrate our wins together, and we care deeply about what we're building: software that turns credit unions into fintech lenders, so 130 million Americans have access to a better, more responsible path out of debt. What You'll Do Within 3 months, you will: - Quickly assess Clutch's legal tech stack — including our CLM platform and trust center — and identify early improvements - Independently manage due diligence requests from vendors and credit union partners, applying your existing experience to respond accurately and with sound judgment - Build relationships across the organization to understand where information lives and who owns it - Own contract intake and tracking in the CLM from day one, bringing structure and process rigor to an existing system Within 6 months, you will: - Independently manage due diligence requests, exercising sound judgment about what to share and when to escalate - Take ownership of trust center maintenance, keeping documents current, and tracking renewal deadlines - Actively support the sales team during contract redline reviews by identifying issues and flagging concerns - Develop working familiarity with the regulatory and compliance environment relevant to our credit union partners Within 9 months, you will: - Proactively monitor contract and compliance document expiration dates and own the deadline-tracking process end-to-end - Help identify and implement process improvements that make the legal team more efficient - Serve as a knowledgeable, trusted resource for internal teams on legal operations and contract-related questions - Take on greater ownership of cross-functional legal projects with increased autonomy What You'll Bring - 5–7 years of experience in legal operations, paralegal work, or in-house legal support - A natural curiosity and bias toward action — you don't stay in your lane when you can see a broader problem, and you adapt quickly when the work evolves around you - Customer service experience demonstrating responsiveness and a problem-solving mindset; prior experience in a law firm, start-up, or fintech company strongly preferred - Bachelor's degree required - Familiarity with how credit unions operate, including the regulatory and compliance environment they work within - Experience with corporate governance preferred — background in board support, entity management, or compliance documentation is a plus - Proficiency with Google Suite, Microsoft Office, and standard business productivity tools - Hands-on experience managing a contract lifecycle management (CLM) platform - Experience handling confidential information with discretion and professionalism - Ability to triage incoming