DevOps Platform Engineer

About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITION SUMMARY We are the Platform-as-a-Service Engineering team at EarnIn. We don’t just manage infrastructure; we build the foundational "Paved Road" that enables our product teams to ship with velocity and safety. Our stack is built on AWS, EKS, and Argo CD, but our future is Agentic. We are shifting from manual configuration to AI-augmented orchestration, in which the platform anticipates developers' needs and self-heals through intelligent automation. We're seeking a Platform Engineer (I3) who is an AI-native builder, someone who doesn't just use AI tools but designs and deploys AI agents to eliminate toil, accelerate developer workflows, and multiply what a lean team can deliver. You will own solutions across Kubernetes (AWS EKS), GitOps (Argo CD), CI/CD (GitHub Actions), and our developer portal (Cortex), while relentlessly automating repetitive operational work through agentic AI. As an I3 engineer, you are a professional contributor who effectively represents the team's perspective and communicates across functions. You will collaborate with DevX, SRE, and Product Engineering peers to turn fragmented workflows into AI-powered golden paths, building agents that handle incident triage, environment provisioning, config generation, and developer self-service, so engineers can focus on high-value work rather than tickets, aligned with our Platform Engineer growth matrix. This is a remote position, though it could also be a hybrid role from our Mexico City office as part of our expanding site. EarnIn offers excellent benefits for our employees, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View headquarters. Our salary ranges are determined by role, level, and location. We are unable to provide visa sponsorship or immigration support for this position. WHAT YOU'LL DO AI-Agent Development: Design, build, and iterate on AI agents that automate platform operations, from service and infra bootstrap, intelligent incident diagnosis, automated runbook execution, to self-healing infrastructure and PR-review bots. Own the agent lifecycle: prompt engineering, tool/function-call orchestration, evaluation, and production monitoring. Workflow Automation with AI: Identify and eliminate repetitive human-in-the-loop workflows across CI/CD, environment management, access provisioning, and change management. Kubernetes Infrastructure: Support our Kubernetes platform on AWS EKS, with a focus on environment hygiene and security; execute cluster-level tasks and updates with minimal support, and leverage AI for anomaly detection, capacity recommendations, and automated remediation. Developer Experience: Utilize our developer control plane (Cortex) to maintain paved paths and self-service actions, helping teams move from idea to production with minimal friction. Observability & Excellence: Strengthen operational excellence by monitoring SLOs/error budgets and utilizing Datadog for metrics, traces, and logs to improve system reliability. Platform Development: Develop platform services using industry best practices that enable operational excellence for Data, CI/CD, and Security. Service Standardization: Maintain s