Senior Manager Revenue Operations

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About the role: Eve's Revenue Operations function is scaling fast, and we're hiring a senior leader to own how revenue actually gets produced — the pipeline, routing, handoff, and speed-to-lead machinery that determines whether deals close or leak. We've built the strategic foundation: segmentation, planning cadences, CRM architecture, forecasting. Now we need an operator-leader who can diagnose where revenue is leaking, plug the gaps decisively, and build the operating system that scales us from $40M to $150M ARR without breaking. This is not a "right hand" role. You will own a domain, set the agenda within it, lead a team, and be accountable for measurable revenue outcomes — speed-to-lead, pipeline conversion, handoff quality, rep productivity. You'll partner with the broader RevOps team and cross-functionally with Sales, Customer Success, Finance. The ideal candidate has lived through hypergrowth before, has a sharp instinct for where revenue gets lost between functions, and has built and led the teams that fix those problems. What You'll Do: Keep the Sales Team Unblocked, Every Day. Build the operating infrastructure that lets a rapidly growing sales team spend their time selling through clear account ownership, fast routing, clean handoffs, trusted pipeline data, and quick resolution of conflicts and exceptions. Pipeline Management Process & Design: Own the end-to-end pipeline operating system — stage definitions, exit criteria, hygiene standards, inspection cadence, deal review structure, and the management rituals that keep the pipeline honest. Build the framework that lets every leader from AE to CRO trust the number. Lead Routing & Rules of Engagement: Optimize the lead routing engine and the rules of engagement that govern who gets what account, when, and why. Drive measurable improvement in routing accuracy, conflict resolution time, and rep coverage equity. Own the cross-segment escalation paths and the data infrastructure that makes routing decisions defensible. Handoff SOPs and Speed-to-Lead: Build the standard operating procedures for every critical handoff in the revenue motion — marketing-to-SDR, SDR-to-AE, AE-to-CS. Drive speed-to-lead from current state to industry-leading benchmarks through workflow automation, SLA design, and accountability mechanisms. Make sure no lead, deal, or customer falls through the cracks. Find the Revenue Leaks. Plug Them. Run continuous diagnostics on where the GTM motion is losing money — stalled pipeline, low conversion stages, slow follow-up, broken handoffs, hygiene gaps, segment misalignment. Prioritize ruthlessly by revenue impact. Lead the cross-functional fixes end-to-end. This is the highest-leverage work in the role and we'll measure you on it.