Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. The Role: Eve Legal is an AI-powered platform transforming how plaintiff litigation firms operate. As we continue to scale our products, customer base, and go-to-market organization, the Deal Desk Analyst plays a critical role in ensuring commercial transactions are executed efficiently, accurately, and in alignment with company policies. Partnering closely with Sales, Customer Success, Finance, Legal, and RevOps, this role helps drive operational excellence through sound deal guidance, process optimization, and data-driven decision-making. As a foundational member of the Deal Desk team, the analyst will contribute directly to building the systems, processes, and commercial rigor needed to support Eve's continued growth and scale. Core Responsibilities Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution. Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements. Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities. Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements. Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility. Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement. Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset. Required Qualifications 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment. Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes. Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce). Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles. Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion. Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes. Ability to communicate complex comme