Sales AI Engineer

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day. As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization) Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes We'd love to hear from you if you have: Experience shipping production-grade automations or internal tools across GTM systems (Salesforce + adjacent tooling), including integration troubleshooting and data hygiene Hands-on experience building LLM-powered workflows (OpenAI, Anthropic, or similar), with an ability to explain how you ensured quality and safety Strong coding ability plus comfort working with SQL and operational data Strong product and stakeholder instincts: you can translate ambiguous needs into shippable solutions, and you care deeply whether what you build is adopted While not required, it’s an added plus if you also have: Familiarity with agentic patterns and experience instrumenting/monitoring AI workflows in production Experience building internal Slack tooling or CRM-embedded experiences for sales teams Salesforce development depth or strong equivalent CRM engineering experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of ran