Staff Product Manager, Growth

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re looking for a Staff Product Manager, Growth to own Flexport’s website, self-serve experience, and the critical intersection between marketing and product that turns visitor traffic into a qualified pipeline. You’ll be the connective tissue between Marketing, Product, Engineering, and Sales, ensuring that every touchpoint from first page view to sales handoff is optimized for conversion and user quality. This is a high-leverage, metrics-driven role. You’ll set the strategy for how prospects discover Flexport, experience our products and technology for the first time, and convert into high-value leads that Sales can close. You’ll own the growth marketing roadmap, run rigorous experimentation, and partner deeply with Marketing on acquisition and with Product and Engineering on the self-serve experience. The ideal candidate has a founder’s mentality, you’ve built and shipped growth products end to end, you think in funnels and feedback loops, and you’re as comfortable writing a PRD as you are digging into a conversion cohort analysis. Background in performance and digital marketing is strongly preferred. Experience in logistics, supply chain, or enterprise SaaS is a plus. What You'll Do Website as a Growth Product Own Flexport.com as Flexport’s highest-leverage growth channel to define the product vision, roadmap, and KPIs for the marketing website. Drive SEO and AEO strategy, information architecture, and content performance to increase organic traffic and domain authority. Lead conversion rate optimization across landing pages, product pages, and CTAs through structured experimentation (A/B tests, multivariate tests, holdout groups). Partner with Design, Product, and Engineering to ship high-impact web experiences that reduce friction and move visitors toward signup and qualification. Self-Serve Flow & Product-Led Growth Own the end-to-end self-serve funnel from first visit through signup, onboarding, activation, and handoff to Sales. Define and instrument key growth metrics (visitor-to-signup, signup-to-activation, activation-to-MQL, MQL-to-SQL) and build dashboards that make funnel health visible across the organization. Identify and activate product-led growth levers: trial flows, in-platform conversion moments, guided onboarding, and expansion signals. Develop experimentation frameworks to test and scale PLG motions, balancing self-serve efficiency with enterprise sales readiness. Marketing and Product Bridge Serve as the primary product partner between the Marketing team translating campaign objectives into product requirements and vice versa. Collaborate with Marketing and Sales Ops on lead scoring models, nurture logic, and segmentation strategies to ensure product signals feed into accurate lead qualification. Align product releases and platform capabilities with go-to-market motions so that new features translate into pipeline. Work with Sales to define what constitutes a high-quality lead and build product experiences that deliver them consistently. AI & Growth Innovation Leverage AI tools and workflows to accelerate experimentation, personalization, audience targeting, and performance analysis. Use AI to ra