Associate Director, Medical Information and Communication

About this opportunity: As the Associate Director of Medical Information and Communication you will be a cornerstone of the broader Scientific Medical Affairs (SMA) team. You will lead the end-to-end internal and external medical communications that support the product portfolio. This role is positioned as a key strategic and tactical contributor, ensuring that the Freenome’s scientific, clinical, and technological advances are distilled into concise, fair, balanced, and aligned narratives across a spectrum of communication channels. The Associate Director will be accountable and responsible for all aspects of scientific and medical information, education, and communication for Freenome’s cancer screening portfolio. This leader will also manage medical communication agencies and foster cross-functional partnerships to maintain a consistent medical voice, while leveraging AI-driven tools for medical insight propagation and content generation. You will be the primary driver of the "what" behind our medical strategy, with cross-functional partnership across the organization, ensuring the company is equipped with appropriate content that is suitable across different levels of stakeholders at Freenome. The role reports to the VP Field Medical, Advocacy, and Medical Affairs Operations. This role will be a Hybrid or Remote role. What you’ll do: Medical Information Inquiry Response: Own the end-to-end Medical Information Inquiry response process from intake through resolution, including assessment, cross-functional triage, response development, approval, documentation, and timely complaint closure. Medical Content Development: Own, develop and update Freenome's medical content including FAQs, slide decks and training materials, standard response letters, publication summaries, talking points, congress summaries, and other materials as needed. Responsible for ensuring medical content is current and version-controlled. SMA Program Support: Support the development and delivery of Medical Communication activities including scientific communications platforms, claims, matrices, lexicon, and competitive evidence surveillance. Ensures incorporation of field feedback and provider/KOL questions to medical content. Cross-functional engagement: Your role is highly cross-functional, and will include: Partnering across Medical Affairs, Marketing and Sales Training on claims matrices to ensure that claims and related materials are aligned enterprise-wide to support Freenome's unified scientific voice. Empowering field medical teams for scientific engagement by collaborating across Medical Communications, Field Medical, Medical Training, Operations, and other partners as materials, training, and workflows are launched. Triaging and surveilling evidence generated through field insights, competitive intelligence, scientific updates for appropriate inclusion in education and communication channels, Partnering with Field Medical to ensure consistent and timely updates to medical communications strategy, tactics, and feedback loops. Scientific Communications Platform: Manages scientific communications platforms to drive consistency across medical communication tools and channels in partnership with Field Medical, Product, and Marketing. Manage medical communications agency partners, including scope, timelines, deliverables, review cycles, and quality of work, when applicable. AI Integration: Incorporate AI-driven solutions to capture, analyze, and propagate medical communications cross-functionally, ensuring Freenome stays at the forefront for data-driven decision-making. Must Haves: Experience: 7+ years in Medical Affairs, with at least 3–5 years specifically in Medical Communications or Information within the medical diagnostic industry. Education: Advanced degree (PharmD, PhD, or MS) preferred; Bachelor’s degree in a scientific field required. Formal training as an educator is preferred. Technical Savvy: Proven experience implementing AI tools in cont