Insights Manager II

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. WHY THIS ROLE IS ON THE MENU Instacart's Retail Insights team sits at the intersection of the industry's richest grocery data, our most strategic retail partnerships, and the CPG category intelligence that powers growth across the platform. As our retailer relationships scale and the complexity of our business deepens, we need someone who can turn that data into decisions — not just reports. We're hiring an Insights Manager II to serve as the analytical backbone for a portfolio of key grocery retail partners, translating ambiguous business questions into clear answers and actionable strategies. This role sits at the intersection of data, storytelling, and commercial impact, and the person who fills it will have a direct line of sight to how Instacart grows its most important partnerships. WHAT YOU'LL COOK UP IN YOUR FIRST YEAR Retail partners make faster, better decisions because of your work. You've built a trusted analytical foundation — your insights are proactively sought out by Business Development and retail partners alike, not just delivered on request. Root causes get found, not just flagged. When performance dips or opportunities surface, you've established a reputation for going deeper than the dashboard — your deep-dive analyses have directly influenced how partners run their business on Instacart. QBRs and sell-in conversations land with impact. You've partnered with Business Development to craft business cases and quarterly business reviews that are analytically rigorous, narratively compelling, and tied to outcomes retailers care about. Cross-functional teams are better equipped to answer "why" and "what's next." You've built or improved internal tools, frameworks, and narratives that help stakeholders move from raw data to clear direction — and the "so what" is never left unanswered. You're the go-to expert on your category and partner landscape. Internal teams rely on you as the subject matter expert on macro business, operational, and customer trends across your set of retailers — and that expertise shapes strategy, not just reporting. THE SECRET INGREDIENTS WE'RE LOOKING FOR You think in outcomes, not outputs. You're as comfortable in a SQL query as you are in a boardroom presentation, and you know that neither matters unless the insight lands with the right person at the right moment. Must-have pantry staples (Minimum Qualifications) 3+ years of experience in a quantitative business strategy role — consulting, banking, analytics, or similar. Proficiency with SQL (complex, efficient queries), Excel, and data visualization tools. Strong analytical reasoning: ability to work through ambiguous problems step by step and surface the "so what." Polished communication skills and proven ability to manage senior stakeholder relationships, both internal and external. A self-starter orientation — you don't wait to be h