Insurance Operations Lead

ABOUT US: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? https://camberhealth.notion.site/What-is-Camber-1a6c4e2fa5318049b6beef91b8ed7d1a?pvs=4 We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber https://www.camber.health/knowledge/launch ABOUT OUR CULTURE: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: 1) Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. 2) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. ABOUT US: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? https://camberhealth.notion.site/What-is-Camber-1a6c4e2fa5318049b6beef91b8ed7d1a?pvs=4 We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber https://www.camber.health/knowledge/launch ABOUT OUR CULTURE: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: 1. Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. 2. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. ABOUT THE ROLE: Camber is looking for an Operations Lead to be the foundational architect of our Operations function. You will take ownership of key workflows, solving complex problems by designing, implementing, and maintaining scalable, data-driven systems that ensure our day-to-day operations run flawlessly and enable us to deliver care. Success in this role requires strong cross-functional collaboration. You will work directly with Engineering, Product, and Data to build the technical and process infrastructure required for business success. You will also partner with Payer, CX, and Growth teams to deploy and refine these systems. You are an experienced operator who has a history of achieving measurable outcomes, building efficient processes, and using data to assess team performance in a fast-paced, high-growth environment. WHAT YOU'LL DO: - Optimize financial outcomes by improving insurance billing for clinics and patients. - Translate operational needs into product requirements for Engineering and Product teams. - Drive new initiatives (0-1) by laying the strategic and operational groundwork. - Develop and implement core scalable processes in partnership with cross-functional teams. - Analyze operational data to define strategy, accelerate progress, and ensure delivery on OKRs and roadmap goals. WHAT WE'RE LOOKING FOR: - 5-7+ years of operational experience, ideally within a high-growth company. - Strategic Problem Solver: You embrace ambiguity and seek out complex challenges to drive strategy and deliver concrete outcomes. - Execution Master: You maintain exceptional organizational control over numerous moving pieces without difficulty. - Accountable Collaborator: You proactively partner across the organization, leading