Forward Deployed Engineering Manager

Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools : Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service : Specialized data labeling through Alignerr, leveraging subject matter experts for next-generation AI models Expert Marketplace : Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment : We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence : Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed : We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth : Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership : You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. The role The FDE Manager leads and grows the team of Forward Deployed Engineers who own the high-level technical side of our customer data programs. FDEs scope tasks, design the pipelines and measurement that turn a customer's goal into a training signal, write the instructions that guide Alignerrs, and work out what each customer actually needs from their data. The FDE Manager owns the people who do that work — their craft, their growth, and how they're deployed across domains and customers — and is accountable for the technical quality and consistency of what the team produces. This role sits at the intersection of people leadership, technical depth, and delivery quality. The FDE Manager must understand the technical substance of our projects well enough to coach on scoping and pipeline design, pressure-test instructions, judge whether a project's data will genuinely move the customer's model, and raise the bar on measuring quality early rather than late. It's a player-coach role: you lead people, but you stay close enough to the work to set and defend the craft bar yourself. The FDE Manager reports to the Services lead and partners closely with the SPL Manager, Deployment Leads, and General Managers. A core part of the role is keeping FDEs at the right altitude — focused on higher-level technical and customer-facing work — and actively handing the day-to-day running of projects to the SPLs and Pod Leads, so the team's most expensive technical talent is never absorbed into project operations. The FDE Manager also owns FDE onboarding and is the steward of the FDE career path, which runs from FDE to FDE 2 to FDE Manager, with branches toward the Forward Deployed Researcher (FDR) track and, in time, toward General Manager. What You'll Do Lead the FDE team end-to-end: hire, coach, manage performance, and develop careers across the FDE track and toward FDR or GM. Own the supply side of FDE staffing: commit FDEs to the staffing cadence and match them to projects by skill and development need, balancing each FDE's preferred vertical with where the work is, and staffing to the phase of a project rather than parking people for its full length. Set and uphold the craft bar: sharp task scoping, sound pipeline and measurement design (including the LLM-as