Lead Product Designer

ABOUT US Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones. We have an ambitious goal: to transform the way the world interacts with healthcare, because where you live shouldn't determine the quality of care you receive. For patients, managing your health should feel empowering, not intimidating. For doctors, we want to eliminate the administrative noise so you can focus on what matters most: delivering exceptional care. We're reimagining what it looks like for doctors to care for patients in an AI-first world — starting with a platform that streamlines doctor-patient communication via WhatsApp, acting as an AI clinical assistant that automates non-urgent tasks, surfaces what's urgent, and gives patients the convenience of reaching their care team 24/7. With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, Modern Fertility, and Wonder across the US and Latin America. We're backed by a16z, General Catalyst, and Accel, and a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic. If you're hungry to build 0-to-1, and roll up your sleeves to make magic, thrive in ambiguity, and care deeply about building a better future, this role might be the perfect fit for you. THE ROLE Location: San Francisco or Mexico City, but we can be flexible for the right candidate We seek an experienced product designer to lead the design of a new tool aimed at giving doctors superpowers. If you’re driven by user experience, enjoy the challenge of solving complex design problems with easy-to-use solutions, and are looking to play a critical role in taking a product from 0 to 1, this role is for you. In this role, you will: - Lead the design of high-end, impactful product experiences for Leona’s digital products - Spend time getting to know our target users and develop empathy for their unique needs - Collaborate closely with cross-functional stakeholders - Be a key decision-maker on a small but talented team - Help us make Leona a company that stands out for its design excellence REQUIREMENTS: - Has a proven track record of designing mobile-first digital products, with at least 7 years of relevant work experience - Spanish & English language fluency - Specific experience designing for native mobile apps (iOS or Android), with extensive knowledge of common design patterns + guidelines. Has experience designing user experiences for complex native mobile applications, and has extensive knowledge of common design patterns + guidelines - Mastery of the various tools needed for each step of the design process - Feels comfortable taking ideas from wireframes to pixel-perfect deliverables, and is excited about defining and owning this process - Experience working closely with engineers - Excellent communication and interpersonal skills - A passion for building WHAT YOU CAN EXPECT: - Autonomy & Responsibility: You will take ownership of your time and efforts, prioritizing the activities that have the largest impact for the company - Team Collaboration: We are very team oriented; you’ll have the opportunity to work with a small, nimble team of superstars, gaining insight into building a company from scratch. Everyone in the team is here to help each other - 24/7. - Mentorship: The team members are here to support your career growth goals within the company and afterwards - Ambiguity: There are a lot of unknowns given the early stage of the company, you will be responsible for navigating ambiguous environments and determining the best path forward - Dedication: If you prefer 9-5 environments, this role is not for you. While there is no strict ‘clocking in/clocking out’ schedule, the aggressive growth goals require the team to work more than 8 hours a day - Flexibility & Generous Benefits: Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot