AI Tooling & Enablement Manager

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. The Marketing Operations team has an extraordinary opportunity to build at scale without falling into big-tech thinking. We are designing a new way of working and operating in the era of AI to help shape our company, org and team. We pride ourselves on thinking like researchers, we expect change to be constant, we use AI to amplify our impact, and we build systems so teams can move faster. About the Role OpenAI’s Marketing team is looking for an AI Tooling & Enablement Manager to help identify and build AI-native products and workflows for OpenAI's marketing organization. In this role, you will work closely with Marketing to identify where AI can amplify the craft and effectiveness of our work. You will be both strategic and hands-on: helping teams identify and adopt frontier capabilities through hands-on training, programming, and direct collaboration with operators and designing systems that combine agents and human operators along with prototype new workflows. You will help turn OpenAI's platform capabilities into practical tools and workflows teams can use daily. Your work will establish the patterns, guardrails, and reusable systems that enable AI to operate safely and effectively across OpenAI's marketing organization. In this role, you will: - Identify opportunities where AI can improve repeatable marketing tasks improving the quality, speed, scale, and effectiveness of marketing. - Scope ambiguous problems, prioritize opportunities, and drive execution from prototype to production. - Design and deploy workflows that combine agents, tools, and human review in production environments. - Rapidly prototype and ship using automation platforms, our API platform, and Codex. - Build and maintain a small set of centrally managed workflows that support critical marketing programs. - Develop reusable templates, tooling, and documentation that allow teams to safely self-serve over time. - Help operators adopt frontier capabilities through clear documentation, hands-on training, programming, and direct collaboration. - Partner with Engineering, IT, Security, Legal, and Privacy to deploy tools and workflows that meet security and compliance expectations. - Act as a hands-on project manager and builder, driving cross-functional projects from idea to MVP to scaled adoption. You might thrive in this role if you: - Are excited about applying frontier AI capabilities to real business and creative problems. - Have a strong product mindset and enjoy listening, scoping problems, prioritizing work, defining milestones, and driving projects end to end. - Are comfortable working in ambiguity and turning loosely defined opportunities into working systems for technical and non-technical people. - Have experience building systems integrations, automation platforms, internal tools, or technical workflows. - Can translate business needs into technical solutions and clearly explain technical tradeoffs to cross-functional partners. - Enjoy working closely with operators and shipping practical systems quickly - Have familiarity with marketing (CRM, lifecycle tooling, analytics, creative tooling, or campaign infrastructure), or are excited to learn. - Have experimented with and deployed AI-native develop