Senior Software Engineer - Capture

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions. More specifically, you will: Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams. Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform. Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring. Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability. Help define patterns for real-time and asynchronous media workflows. Analyze and solve complex technical problems, and make recommendations for improvements and optimizations. Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing. Participate in code reviews and provide constructive feedback to ensure code quality and consistency. Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes. Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks. Who you are You are resilient in the face of challenges, change, and ambiguity. You are optimistic and believe that you can make a problem into a solution, You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed. You take accountability, do the things you say you’ll do, under-promise and over-deliver. You are a strong problem-solver with excellent analytical skills. You are an owner and enjoy taking on project leadership as well as mentorship. You are a strong verbal and written communicator. Your skill-set Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC. Experience working with audio and/or video processing pipelines, codecs, or streaming technologies. Experience building and operating micro-services and REST/gRPC APIs. Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems. Experience with security best practices and compliance requirements in cloud environments. Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and