GTM Systems Platform Specialist

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a GTM Systems Platform Specialist at Pindrop, you will Build and optimize core GTM systems, with a primary focus on Salesforce, LeanData, and Outreach, along with supporting tools like ZoomInfo, LinkedIn Sales Navigator, and DealHub (CPQ). Continuously improve lead-to-account matching and routing logic in LeanData to ensure speed, accuracy, and efficiency in lead distribution. Design, build, and maintain scalable automations and workflows across Salesforce and integrated platforms to support Sales, Marketing, Customer Success, and Partnerships. Identify and eliminate manual processes by implementing smart automation and system-driven workflows. Troubleshoot complex system issues, including integration sync failures, routing errors, and data inconsistencies, and drive timely, reliable resolutions. Create and maintain clear documentation, SOPs, and change management practices to ensure system reliability and transparency. Provide hands-on support and enablement to GTM teams, driving tool adoption, usability, and operational confidence. This is a highly hands-on role focused on execution, automation, and continuous optimization of the revenue tech stack to improve overall RevOps efficiency. Who you are A hands-on, technically strong RevOps or GTM systems professional with a track record of building and optimizing Salesforce-centric ecosystems. Experienced in working across highly integrated systems, with the ability to diagnose and resolve complex automation and data flow issues. A problem-solver who can quickly get to root cause and implement practical, scalable solutions. A collaborative partner capable of engaging with both technical and non-technical stakeholders. Highly motivated to streamline processes and significantly enhance operational efficiency. Your skill-set Required 5+ years of hands-on experience administering and optimizing Revenue Operations (RevOps) or GTM systems, with strong expertise beyond Salesforce alone. Deep expertise in Salesforce, including data model, automation (Flows), integrations, and overall system architecture. Proven, hands-on experience with core RevOps tools LeanData (lead/account routing logic, matching, and orchestration) Outreach (bi-directional sync, sequencing automation, and troubleshooting) DealHub (CPQ) support and configuration Strong experience designing, building, and maintaining automations and workflows across integrated systems. Demonstrated ability to troubleshoot complex system issues, including sync failures, routing errors, and data inconsistencies across platforms. Preferred Experience supporting GTM teams within a SaaS or enterprise environment. Gong (Salesforce integration, call data governance, pipeline insights, and reporting) Familiarity with data enrichment and prospecting tools such as ZoomInfo and LinkedIn Sales Navigator. Experience with partner portal workflows (e.g., Unifyr or similar platforms). Exposure to API-based integrations or middleware tools (e.g., Zapier, Mulesoft). Experience working with contract lifecycle management (CLM) tools such as