Engineering Manager - Data Partner Experience

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. DPX sits within the org that builds the infrastructure powering the Plaid network, including managing the critical surfaces and lifecycles for the financial institutions that power the ecosystem. DPX is responsible for everything from initial onboarding, to API integration, and long-term sustainability, ensuring that every partner has a seamless, high-quality experience that translates into value for millions of end users in the Plaid network. Our work directly impacts Plaid's data quality, partner satisfaction, and the speed at which new institutions come online. We're a small, high-impact team with ambitious goals: 20x growth in partner adoption, 10x faster onboarding, and proactive alerting across all partner types. As the Engineering Manager for DPX, you'll lead a team of engineers building the products and platform that data partners use to manage their integrations with Plaid. The role requires a blend of technical depth, strategic thinking, and cross-functional leadership to scale partner-facing products from early-stage concepts to industry-leading infrastructure. This is a role where you'll have significant autonomy: you're the dedicated EM for DPX, reporting to the Eng Lead for the entire org. Responsibilities: - Own technical execution and delivery for the DPX roadmap, including the Data Partner Dashboard, onboarding redesign, health monitoring, and migration tooling. - Manage and grow a team of engineers across multiple locations. - Partner with PM and cross-functional teams (Solutions Engineering, Data Partnerships, Data Partner Support) to align on priorities and unblock execution. - Drive engineering quality: code reviews, design reviews, architectural decisions, reliability standards. - Hire and develop engineers. - Establish team processes and norms. Qualifications - 6+ years of engineering experience, with 1.5 to 2 years managing engineering teams. - Experience shipping customer-facing or partner-facing products. - Strong systems design and architectural judgment. - Track record of growing engineers and building team culture. - Excellent communication skills, especially with non-engineering partners. - Bonus: experience with API platforms, developer tooling, fintech, or partner ecosystems. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We a