Deployment Lead - ERP Solutions

WHAT WE DO Rillet serves accounting and finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score https://www.g2.com/products/rillet/reviews. High-growth AI customers like Mercor, and Function Health love our ship velocity, because their financial stack needs to scale as quickly as they do. This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI. WHO WE ARE Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies. WHO WE NEED - 4–7 years in ERP implementation, systems consulting, or finance transformation (e.g., Big 4 or implementation firms) - Background in SaaS, high-growth technology companies, or implementation/consulting environments is strongly preferred - Hands-on ERP experience (NetSuite, SAP, Workday, etc.), including requirements, configuration, data migration, and go-live - Strong understanding of core accounting workflows (close, reconciliations, ASC 606) and how they translate into systems - Customer-facing with strong communication and stakeholder management skills - Systems-minded with solid project management skills; able to run multiple workstreams - Comfortable in fast-paced, ambiguous environments and highly detail-oriented - Experience working cross-functionally with technical and non-technical teams WHAT YOU'LL DO - Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experience - Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quickly - Learn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutions - Guide customers through onboarding, training, change management, and adoption - Support data migration, reconciliations, systems setup, and integration coordination - Track milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding process - Identify risks early, escalate issues quickly, and help keep customer launches on track - Build trust with customers by being responsive, thoughtful, and solutions-oriented - Maintain clear documentation and provide regular status updates to customers and internal stakeholders LIFE AT RILLET: - Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents. - Room to Grow: We're building a team of ambitious, high-performing people wh