Manager, Deployment Team - Accounting Solutions

WHAT WE DO Rillet serves accounting and finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score https://www.g2.com/products/rillet/reviews. High-growth AI customers like Mercor, and Function Health love our ship velocity, because their financial stack needs to scale as quickly as they do. This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI. WHO WE ARE Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies. WHO WE NEED We are looking for a hands-on Manager, Deployment Team - Accounting Solutions to lead and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a growing portfolio of clients. This is an opportunity to shape and scale the implementation strategy and team structure. The ideal candidate has strong accounting system or ERP implementation experience, thrives in fast-paced environments, and enjoys mentoring others while driving results. We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco offices (or willing to relocate), though we're open to remote candidates for this role. For those working from our offices, team members are required to be in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function. WHAT YOU'LL DO - Lead and manage the Implementation team, providing guidance, support, and performance feedback. - Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences. - Develop and optimize implementation processes, workflows, and documentation across the team. - Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans. - Analyze client business processes to configure effective solutions. - Oversee data migration, reconciliation of large data sets, and integration of Rillet’s platform with external systems. - Facilitate technical connections between client environments and Rillet’s integration partners. - Identify risks or roadblocks early, and implement proactive solutions to keep projects on track. - Maintain clear and consistent documentation and reporting for both internal stakeholders and clients. WHO WE'RE LOOKING FOR - 7+ years of experience in accounting, audit, advisory, or related customer-facing roles - 3+ years of people management experience, including hiring, developing, and leading high-performing teams within an implementation, professional services, or account