Program Manager, Commercial Programs

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions. About the Role Skydio is seeking an experienced Program Manager, Commercial Programs to lead the implementation, deployment, and successful transition of our autonomous drone solutions for a major enterprise customer. This customer-facing role sits within our Mission Success organization and is critical to delivering high-impact dock-based UAS programs focused on site security and operational efficiency. You will own end-to-end program execution - from planning and deployment through operational handoff and long-term program stabilization. This is a complex, multi-phase engagement requiring strong coordination across technical, operational, and regulatory work-streams as the customer moves toward an internally operated, enterprise-scale drone program. Location: Bentonville, Arkansas (On-site / Hybrid) What You'll Work On: - Lead planning and execution of dock-based autonomous UAS deployments and program transitions - Drive operational readiness and successful handoff from vendor-supported to customer-led operations - Partner with the customer to develop and implement enterprise governance, Standard Operating Procedures (SOPs), training programs, and Safety Management System (SMS) elements - Manage program scope, schedule, risks, dependencies, and deliverables across hardware, software integrations, regulatory compliance, and operational workflows - Coordinate cross-functionally with internal Skydio teams (Field Engineering, Training, Regulatory, Product, and Support) - Support regulatory milestones and compliance requirements for Beyond Visual Line of Sight (BVLOS) operations - Facilitate knowledge transfer, stakeholder alignment, and change management to enable long-term customer adoption - Deliver executive-level program reporting and periodic business reviews - Contribute to program scaling strategy across multiple site types and use cases Requirements: - PMP certification (Project Management Professional) required - 5+ years of experience as a customer-facing Program Manager or Professional Services PM delivering complex, multi-phase technology programs - Proven ability to manage large-scale implementations involving hardware, software, operational workflows, and regulatory/compliance elements - Strong experience developing SOPs, training programs, and operational documentation - Excellent stakeholder management and communication skills, including executive presentations - Demonstrated success transitioning customers from vendor-managed to self-operated technology programs - Ability to thrive in ambiguous environments and manage multiple work-streams effectively - Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions. Preferred Qualifications: - Experience with small Unmanned Aircraft Systems (sUAS), dock-based platforms, or remote operations - Background in aviation, physical security, or enterprise safety programs - Familiarity with FAA regulations (Part 107, Part 108, BVLOS) and Safety Management Systems (SMS) - Experience working with large retail, supply chain, or enterprise customers Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive ben