Program Manager, Strategic Defense Accounts

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions. About the Team The Mission Success Programs team serves as the connective tissue between Skydio’s customers and internal teams, ensuring successful deployment, adoption, and expansion of autonomous capabilities across strategic accounts. We partner closely with Sales, Product, Engineering, Customer Success, and Operations to deliver exceptional customer outcomes while driving long-term account growth. Our team combines deep program management expertise with a relentless focus on mission success, customer value, and operational execution. About the Role We are looking for a highly motivated, customer-focused Program Manager to lead strategic Department of Defense accounts across the U.S. Navy, U.S. Marine Corps, U.S. Special Operations Command (USSOCOM), and Intelligence Community (IC). This role serves as the primary post-award lead for assigned accounts and is responsible for ensuring successful deployment, operational integration, sustainment, adoption, and long-term mission success of Skydio solutions. You will develop trusted relationships with operators, acquisition professionals, program offices, and senior military leaders while partnering internally to ensure customers realize maximum value from their investment in Skydio technology. The ideal candidate combines strong program management discipline with experience navigating defense acquisition organizations and operational stakeholders. This individual understands how capabilities transition from evaluation to operational adoption and can identify opportunities to drive account growth through renewals, follow-on funding, and expanded mission applications. How You’ll Make an Impact · Serve as the primary post-award lead and trusted advisor for strategic Navy, Marine Corps, SOCOM, and Intelligence Community accounts. · Drive successful deployment, operational integration, sustainment, and adoption of Skydio solutions while ensuring customers achieve mission outcomes. · Maintain ownership of contract execution, customer health, program risks, and overall account success. · Develop strong relationships across operational units, program offices, acquisition organizations, contracting activities, and senior leadership. · Lead Quarterly Business Reviews (QBRs), executive engagements, and mission-focused customer reviews that demonstrate value and identify opportunities for growth. · Partner with Sales and Business Development to drive renewals, follow-on funding, capability expansion, and account growth. · Translate customer requirements, mission needs, and acquisition objectives into coordinated action plans across Sales, Product, Engineering, Operations, and Support teams. · Proactively identify and mitigate program risks while providing clear visibility to customers and Skydio leadership. · Coordinate internal and external stakeholders to ensure successful execution of customer commitments and program objectives. · Capture customer feedback and operational insights to help shape product roadmap priorities and future capability development. What Makes You a Good Fit · Experience managing customer programs, strategic accounts, acquisitions, or mission-critical technology deployments within the Department of Defense, Special Operations community, or Intelligence Community. · Strong understanding of defense acquisition