HR Business Partner & People Operations

About Sprinter Health At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role We’re looking for an experienced and resourceful People Generalist to help scale and support our growing corporate team. This is a high-impact role with broad exposure across the employee lifecycle, from onboarding to employee relations to off-boarding and everything in between. You’ll serve as a trusted partner to leadership, product, engineering, and operations teams, supporting key initiatives that drive engagement, performance, and business growth and success. This is a high-impact role for someone who thrives at the intersection of culture and strategy, and who is excited to shape the employee experience across developing cross-functional teams. You can make either our Menlo Park or San Francisco offices your main office to work out of at least 2 days a week while commuting to the other one at least 1 day a week. What You'll Do - Business Partnering: Act as a strategic advisor to senior leaders across all corporate functions; coach managers on org design, team dynamics, performance, and employee relations. - Employee Experience: Own and continuously improve the employee lifecycle, from onboarding to offboarding, ensuring a seamless and inclusive experience. - Performance & Development: Support goal-setting cycles, performance reviews, and career development programs; partner with leadership to build high-performing, motivated teams. - People Programs: Drive implementation of key HR programs such as engagement surveys, learning & development, recognition, DEI, and change management initiatives. - HR Operations: Maintain accurate employee records, ensure compliance with company policies and employment laws, and lead payroll for the corp team. - Cross-functional Collaboration: Work closely with key stakeholders to align people initiatives with business goals. - Culture & Communication: Champion our values and help scale our culture as the organization grows; facilitate transparent communication across teams. What You'll Bring - 5+ years of progressive HR experience, including at least 2 years as a Generalist, preferably in a high-growth environment - Ability to work a hybrid schedule, which includes 3 days in office - Experience supporting an hourly workforce across multiple US states - Strong knowledge of employment law and HR best practices across multiple U.S. states - Experience with HRIS platforms (e.g., Rippling is a plus) - Excellent interpersonal and communication skills—you’re empathetic, direct, and solution-oriented - Comfort with ambiguity and a builder’s mindset—you’re energized by creating structure from scratch. - Bachelor’s degree or equivalent work experience - PHR or SHRM-CP certification a plus Perks & Benefits - Competitive compensation and meaningful equity - Medical, dental, and vision coverage—100% paid for you and your dependents - Flexible PTO + 11 company holidays - 401(k) with company match - Generous parental leave (16 weeks for birthing parents, 8 weeks for all others) - Short- and long-term disability, life insurance, and more - Annual learning & development stipend Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discrimi