Medical Licensing Specialist

As a Medical Licensing Specialist, you are responsible for facilitating all aspects of required medial licensure (State License, Controlled Substance and DEA certificates) for clinical personnel. Your primary responsibility is to drive the licensing process in a proactive, organized and streamlined manner. Our innovative software platform will assist you with tracking and managing your workload through software solutions. In support of our mission to improve access to high quality psychiatric care and behavioral health, our Licensing Specialists will collaborate with our credentialing, onboarding, and clinical teams for the benefit of our patients and insurance partners. ABOUT TALKIATRY Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. You will: - Consult clinicians to obtain current credentialing information and/or supporting documents to ensure data is current and accurate prior to licensing application submission to avoid processing delays. - Prioritize assigned tasks and submit applications within metric benchmarks. - Effectively communicate application guidance, instructions and status updates to Team Lead, clinicians, and licensing personnel. - Proactively identify and escalate processing roadblocks that may jeopardize the clinician’s start date. - Execute system data-entry updates to track tasks and licensing status for reporting purposes. You have: - Demonstrated proficiency with Microsoft Office applications, Adobe Acrobat, and web-based research. - Knowledge of all state/federal initial and renewal licensing requirements and processes for all clinical positions. - Two years’ experience with physician group (NCQA) and/or hospital credentialing (JCAHO). - Knowledge of certification requirements, regulations, company credentialing policy & procedures, and state and federal regulations. - Perform all required primary source verifications per NCQA guidelines. - Ability to investigate and analyze information. Why Talkiatry: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a