IT Administrator

COMPANY OVERVIEW: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. Culture is one of the most important things at TENEX.AI http://TENEX.AI—explore our culture deck at culture.tenex.ai http://culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. This role will require 4 days onsite in Overland Park, KS. The Opportunity: We're looking for a highly motivated and skilled IT Administrator to join our dynamic team. This pivotal role is perfect for an IT administrator with a strong foundational understanding of security, eager to evolve into a full-fledged security specialist. You'll play a crucial role in safeguarding our entire IT infrastructure and digital assets, including those of our valued customers. You will be designing, implementing, and optimizing cutting-edge security controls and building out robust security capabilities from the ground up. You'll be instrumental in ensuring seamless IT operations while proactively strengthening TENEX's and our customers’ security posture against an ever-evolving threat landscape through robust engineering practices and intelligent automation. What You'll Do: IT Systems & Network Administration: - Administer, monitor, and optimize a wide range of essential IT systems, including communication platforms, various cloud environments (e.g., Google Cloud Platform), and other critical IT technologies. - Manage and maintain core identity systems (e.g., Google Identity) and ensure the secure and efficient operation of our Google Workspace environment. - Ensure high availability, performance, and security of all managed systems through proactive monitoring, configuration management, and regular backups. - Provide expert-level technical support and troubleshooting for complex IT and security issues, escalating to specialized teams when necessary. Operations & Maintenance: - Maintain a diverse suite of security tools and technologies, including next-generation firewalls, Endpoint Detection and Response (EDR) solutions, Security Information and Event Management (SIEM) systems, Multi-Factor Authentication (MFA), and Zero Trust Network Access (ZTNA) solutions. - Contribute to the support development and enforcement of robust security policies, standards, and procedures across the organization. - Support system hardening efforts for operating systems, applications, and network devices to minimize attack surfaces and enhance resilience. DevOps Security Integration & Automation: - Champion the integration of the DevOps lifecycle, helping to build and mature our "configuration-as-code" capabilities. - Leverage APIs to integrate various services with IT systems, enabling advanced automation and improved security orchestration. - Develop and implement automated workflows to streamline IT operations, improve efficiency, and reduce manual intervention. Requirements Experience: A minimum of 3+ years of progressive experienc