Senior Solutions Engineer

About Truemed Our mission is to reverse chronic illness back to 1970s levels and make Americans healthy again. We will do this by shifting hundreds of billions of dollars away from our current broken healthcare system, and towards effective lifestyle interventions and prevention. Today's healthcare system spends less than 3% of the $4.3T in annual spending on prevention. This has to change. Today, 95% of all medical costs go to treating illness. Our goal is to empower people to invest in healthy habits today rather than treating illness in the future. We do this by supporting these 5 habits that research shows are tied to significantly improved health outcomes: 1. Eating healthy food 2. Getting an adequate quantity and quality of sleep 3. Increasing movement and exercise and reducing sedentary behavior 4. Reducing chronic stress 5. Increasing sunlight and minimizing environmental toxins Truemed enables patients to use pretax HSA/FSA funds to buy healthy food, exercise equipment, and supplements. We support brands like Peloton, Eight Sleep, Momentous, and hundreds of others. We're building the infrastructure that allows health and wellness merchants to accept the $150+ billion tied up in HSA and FSA accounts. By allowing consumers to spend these pre-tax dollars on goods that make them healthier, we'll incentivize consumers to invest in their health and begin to reverse the explosion in chronic illness that's plagued the US for the last 50 years. Why This Role Matters • The Senior Solutions Engineer is the primary technical liaison throughout the sales cycle and into partner launch — from the first technical conversation with a prospect to the moment they go live. • Without a strong pre-sales technical presence, deals stall on integration questions, timelines slip, and partners launch with preventable issues. This role exists to eliminate that friction — ensuring every prospect gets a confident technical answer and every new partner launches cleanly. • As Truemed scales, this person is the technical anchor for the go-to-market team — showing up early in the sales cycle, staying engaged through contract close, and driving a smooth, confident launch. About the Role • You will be embedded in the sales cycle as the primary technical expert — joining pre-sales calls, scoping integrations, running technical discovery, and staying with each deal through to a successful partner launch. You'll work closely with Sales, Partnerships, Customer Success, Product, and Engineering. • This role is the connective tissue between Sales and successful customer launches, and a key driver of Truemed's ability to close and onboard partners at scale. You are the bridge between a prospect's technical team and Truemed's product — making integration feel simple, predictable, and low-risk. When a deal has a technical question, you answer it. When a partner is ready to build, you guide them. When they're ready to go live, you make sure it happens cleanly. • This role reports to the Director of Solutions Engineering and sits at the center of Truemed's GTM organization. Truemed integrations span payment processors (Stripe, Adyen), ecommerce platforms (Shopify), and custom API-based implementations — and you will be the technical expert prospects and partners turn to throughout this process, from first demo to final QA before go-live. What You'll Do • Own the technical relationship from first pre-sales call through partner go-live, serving as the primary technical point of contact for prospects and partners throughout the sales cycle. • Lead technical discovery calls with prospects — understanding their existing stack, integration requirements, and technical constraints to design the right solution. • Run product demos and technical presentations tailored to each prospect's use case, clearly articulating how Truemed's integration works and why it's the right fit. • Serve as the technical voice during sales cycles — handling objections, answering security and co