Key Account Manager

Remote, Latin America, Full-Time, Individual Contributor, +3 years of experience in Account Management for SaaS and Tech Who We Are At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide. Shape your future with Yuno! We are Orchestrating the best high-performing team! If you are a Key Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion. As a Key Account Manager you will be responsible for managing a company’s most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company’s products or services. 🟣 Your challenge at Yuno • Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives. • Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights. • Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery. • Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback. • Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets. 🟣 Skills you need Minimum Qualifications • Bachelor’s in Business, Marketing, or related (Master’s is a plus) • Fluent in English and Spanish • 3+ years in Key Account Management, Customer Success, or Client Relationship Management with international clients (preferably in payments or tech) • Strong portfolio management and multitasking skills • Bonus: Experience in Project Management or Product Management • Excellent communication, negotiation, and presentation abilities • Strategic thinker with sharp problem-solving skills • Collaborative, adaptable, and thrives in a startup setting • Results-driven, focused on achieving goals Nice to have: • Grasp of payment technologies, financial services, and regulations 🟣 What we offer at Yuno • Remote work - You can work from everywhere! • Home Office Allowance - We offer a one-time allowance to help you create your ideal home office. • Stock options • Health Plan wherever you are • Flexible Days off • Language, Professional, and Personal growth courses