Communications Manager, Local & Launch Communications

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Are you a communications and storytelling ninja? Do you know how to build and execute strategic communications campaigns that educate your audience and celebrate champions? Then this role could be for you! Zipline is hiring a Communications Manager, Local & Launch Communications to serve as the primary communications lead for new market, store and site launches. This new role owns local and launch communications end-to-end — pre-launch through early and mature operations — and is the day-to-day point person for traditional media, new media, creators/influencers, and visual storytelling partners in new markets. You will build trust and excitement in local communities, cultivate and shape Zipline’s reputation as we launch, and ensure every new deployment lands with clarity, credibility, and momentum. This role is ideal for a hands-on communications leader who thrives in fast-moving environments and knows how to turn complex operations into compelling local stories. What You'll Do Own communications for in market site and store launches, serving as the main point of contact for all local and launch-related comms. Plan and execute integrated launch communications across traditional media, digital and new media, and visual storytelling. Build and manage strong relationships with local, regional, and national reporters, creators/influencers, and YouTubers. Lead story development, media outreach, interviews, and on-the-ground press moments tied to launches and milestones. Partner with videographers, photographers, and designers to capture and deploy high-quality visual content from launches and operations. Develop core messaging and media materials including press releases, talking points, FAQs, reactive statements, blog posts, and video briefs. Support launch events, media tours, and community moments with a strong PR and storytelling lens. Provide clear, confident communications counsel to cross-functional partners including Operations, Government Relations, Community, Marketing, and Design. Monitor and manage local issues or misinformation, escalating and responding quickly when needed. Plan and execute events, with a sharable/viral lens to them. Train and advise local team members on communications and messaging Serve as a Zipline spokesperson What You'll Bring 7+ years of communications experience in-house, agency, media, or politics; launch and loc