Electrical Ground Systems Technician

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline is seeking Ground Systems Technicians who have solid first principles and hands on skills, sound judgment, excellent interpersonal skills and high standards. Success will require attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for installing and maintaining the cutting-edge systems that facilitate our autonomous systems. What You'll Do Install, configure, and commission ground systems installations at new Zipline sites. This includes Quality Control and Assurance of installed Electrical and Network systems with issue resolution as needed. Diagnose and resolve basic electrical/network problems, system faults, and site issues limited to basic configuration (i.e. no electrician level tasks) Perform maintenance and upgrades with the goal of maximizing uptime and reliability. Work with engineering & cross-functional teams to document and resolve tickets using company IT ticketing platforms. Manage accountability programs for tools, calibration equipment, and vehicles. Maintain records of installations, surveys, maintenance actions, and troubleshooting steps. Ensure compliance with safety protocols, electrical standards, published manuals and SOPs. Contribute to creating and updating SOPs, troubleshooting guides, and installation standards. Successfully complete and continuously maintain all required training(s) and certifications. Bring a safety first mindset to all tasks. What You'll Bring Basic Qualifications: Basic knowledge: mechanical, residential/light commercial electrical, and basic office software Attention to detail and compliance with installation standards and manuals Organizational skills, inventory management, material handling equipment, Mechanical/Electrical assembly experience A strong safety culture, with experience in following and implementing safety procedures for mechanical, electrical and automation systems. Comfortable working outdoors year-round in varying weather conditions. Must be able to support shift work including, but not limited to days/evenings, weekends, etc. with travel up to 20%, as necessary Must be eligible to work in the U.S.and have a valid US Driver's License Ability to lift and or move up to 55 pounds. Preferred Qualifications (Electrical): Desired knowledge: Electrical and Electrical Systems (to include network/low voltage) Familiarity with material handling equipment (war