Ground Test Operator (Contract-to-Hire)

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Ground Test Operators support the flight testing and operational validation of autonomous delivery aircraft in a high-tempo test environment. In this role, you will execute test procedures, prepare delivery packages, operate ground infrastructure, and coordinate closely with engineering, flight operations, and maintenance teams to ensure safe and reliable testing. Ground Test Operators also support installation and servicing of Zipping Point Autokiosk systems, aircraft ground handling, and incident response operations. This role may include deployments to mobile or remote test sites to support field testing and large-scale operational campaigns. This role would start as a Contract role with opportunity to convert into a full-time position. What You'll Do This role supports the execution and validation of operational testing for Zipline systems by preparing, labeling, and processing test packages for partner operational validation and loading them through automated kiosks and Zipping Point infrastructure. The position also involves safely moving Zip aircraft around the test site between docks, operational areas, and maintenance facilities, as well as installing, inspecting, and maintaining Zipping Point Autokiosk systems to ensure consistent operational readiness. Team members in this role contribute to large-scale flight test campaigns that enable high-volume operational validation. They may support flight operations in capacities such as Visual Observer, Zipping Point Operator, or Technician, playing a critical role in ensuring safe, efficient, and reliable testing activities. The role may also require deployment to mobile platforms, including Ziplines mobile Test Site and other satellite test locations, to support distributed operational testing. Additionally, this position is responsible for responding to operational incidents, including the recovery of aircraft or field equipment and assisting with safety containment procedures when required. Team members are expected to identify and document operational issues, collaborate with engineering teams to support troubleshooting efforts, and contribute to the continuous improvement of procedures, testing workflows, and operational documentation. Qualifications Required Strong attention to detail and ability to follow operational procedures in a safety-critical environment Ability to work outdoors Ab