Technical Program Manager

About DEUNA 🧡 DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution. With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀 Visit https://www.deuna.com/ to learn more about us! Role Overview We are looking for a Technical Program Manager to lead and scale our payments product initiatives. This role will act as the strategic and operational bridge between Product and Engineering, ensuring seamless execution across our payments ecosystem. Reporting directly to the VP of Product, you will own the coordination, prioritization, and execution of critical payments initiatives, driving continuous product improvement, scalability, and innovation. This is a high-impact role for someone who thrives in complexity, understands payment systems deeply, and can lead cross-functional execution in a startup environment. Key Responsibilities Strategic Program Leadership Lead end-to-end execution of complex payments initiatives, from requirements definition to release. Translate high-level product vision into structured execution plans. Drive alignment between Product, Engineering, and Business stakeholders. Balance speed, scalability, and reliability in a fast-paced environment. Payments Product Execution Coordinate multiple payments-related workstreams, ensuring visibility, prioritization, and clear ownership. Manage roadmaps, milestones, dependencies, and delivery timelines. Identify technical and operational risks early and implement mitigation strategies. Continuously improve product performance, reliability, and connectivity across payment systems. Cross-Functional Collaboration Work closely with Engineering to define architecture trade-offs and delivery sequencing. Partner with Product Managers to refine scope, requirements, and impact measurement. Communicate clearly with executives, providing structured updates and strategic insights. Align payment capabilities with merchant and enterprise needs. Process & Optimization Implement scalable program management frameworks and execution processes. Define and track key performance indicators (KPIs) for payments performance. Improve internal coordination, visibility, and operational efficiency. Establish best practices for technical documentation, release planning, and stakeholder communication. Technical & Business Impact Contribute to long-term payments strategy and roadmap evolution. Help scale payment infrastructure to support high-traffic, transaction-heavy environments. Ensure that technical decisions align with product scalability, cost efficiency, and merchant value. Requirements Bachelor’s degree in Engineering, Computer Science, or related technical field (or equivalent practical experience). 8+ years of experience in technical program management, product operations, or complex cross-functional delivery roles. Strong understanding of payments systems, payment orchestration, integrations, or financial platforms. Experience working closely with engineering teams in highly technical environments. Ability to manage complex technical initiatives across multiple stakeholders. Strong understanding of APIs, system architecture, and distributed systems. Proven ability to handle ambiguity and evolving requirements. Excellent written and verbal communication skills. Native or fluent English and Sp...