Director, Deployed Engineering - Central

ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. We’re looking for a leader to build and scale our Deployed Engineering organization across the Central US region. ABOUT THE ROLE As our Director, Deployed Engineering - Central, you will build and lead the team of deployed engineers working across the region. You will build and lead a team of deployed engineers who establish LangChain’s technical and strategic credibility with our most important customers. You will report to the Global Head of Deployed Engineering, and operate as a peer to the regional sales leader, with shared ownership of outcomes. This role is equal parts organizational leadership, customer engagement, and revenue accountability. You will define how deployed engineering operates in our East region, build a high-performing regional team, and ensure tight alignment between technical excellence and commercial success. As a member of the global deployed engineering leadership team, you will also be a core contributor to shared strategy, helping define the playbooks, processes, and standards used across regions. WHAT YOU’LL DO - Build and scale the deployed engineering team, owning hiring, onboarding, coaching, and performance management as the team grows rapidly. - Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across the region. - Partner with LangChain’s regional sales leader, with shared accountability for revenue outcomes and customer success. - Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design. - Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production. - Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-fac