Senior Site Reliability Engineer

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE As a Senior Site Reliability Engineer you'll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You'll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm. *This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes. What You'll Do - Build, ship, and operate foundational platform services with full ownership - Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action - Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems - Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups - Reduce toil through automation, better tooling, and improved system ergonomics - Partner with product and platform engineers to design resilient systems and improve deployment safety What You Bring - Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents - Comfortable writing software and building automation to solve reliability problems - Autonomous, with pride in the quality and resilience of the systems you ship and operate - A systems thinker: failure modes, graceful degradation, and practical tradeoffs - Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes What’s In It For You - Global collaboration: Partner with teams and clients domestic and internationally. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great te