SMB Sales Manager

OUR MISSION: HOSPITAL-QUALITY CARE, EVERYWHERE. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! OUR VALUES: THE PRINCIPLES THAT GUIDE US Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. - We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. - We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. - We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. - We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. YOUR IMPACT: HOW YOU'LL HELP US HEAL A BROKEN SYSTEM This isn't just a job; it's a chance to build something that matters. As a SMB Sales Manager, you'll be shaping the future of at-home care. WHAT YOU'LL ACHIEVE: A GLIMPSE INTO YOUR CONTRIBUTIONS Within your first year, you will have the opportunity to: - Lead and Manage: Oversee the daily operations of the AE team, providing guidance, support, and mentorship to ensure team members achieve their goals. - Develop and Implement Strategies: Create and execute strategies to improve customer acquisition, prospecting, and appointment-setting processes. - Training and Development: Conduct regular training sessions to enhance the skills and effectiveness of the AE team, focusing on best practices and continuous improvement. - Performance Monitoring: Track and analyze key performance metrics, providing regular reports to the Head of Sales and implementing corrective actions as needed. - Collaboration: Work closely with the SDR team to align strategies and ensure a seamless handoff of qualified leads to Account Executives. - Motivation and Culture: Foster a positive and high-energy work environment, motivating the team through recognition, incentives, and team-building activities. - Recruitment: Participate in the hiring process to build a strong, cohesive AE team. WHAT YOU'LL BRING: THE SKILLS AND EXPERIENCE YOU’LL LEVERAGE We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply. Core Skills & Experience: - At least 3 years of experience in the SDR and AE sales role as a pipeline builder and closer, and at least 1 year of experience as a sales leader. - Strong leadership and coaching abilities with a passion for developing talent and driving team success. This includes willingness to listen to call recordings and host coaching sessions. - Proven tr