Senior Product Manager, Payment Fraud

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine deep technical expertise with a strong understanding of regulatory and operational requirements to design and build unified, scalable, and compliant financial products. As a team, we thrive in a fast-paced, collaborative environment, constantly iterating and raising the bar to deliver best-in-class product experiences. WHAT YOU’LL DO We are looking for an experienced Senior Product Manager, Payment Fraud to lead the development and optimisation of our transaction monitoring capabilities across payments and financial operations. This role sits at the intersection of risk, compliance, data, and product, ensuring that our monitoring systems effectively detect suspicious activity while maintaining an excellent customer experience. You will own the end-to-end product strategy for real-time and post-transaction monitoring, including rule design, alert optimisation, workflow automation, and client-specific risk controls. You will work closely with Risk, Compliance, Operations, Data, and Engineering teams to build scalable and intelligent monitoring systems that reduce fraud and financial crime while minimizing operational overhead. RESPONSIBILITIES - Own the payment fraud product, including real-time rules, alerting frameworks, and detection logic across our payments platform. - Optimise monitoring rules and thresholds to improve detection quality and significantly reduce false positives. - Build scalable post-transaction monitoring and manual review workflows, including delay modes and investigator tooling. - Design client-specific risk controls for large and complex merchants, tailoring monitoring rules, limits, and safeguards to their transaction patterns and risk profiles. - Expand monitoring coverage as business scales globally. Drive decisions across risk and compliance workflows, including automation and data driven decisioning. - Partner closely with Risk Operations to optimise alert triage, case management, and investigator productivity. - Work with Data and Engineering to ensure reliable