Senior People Business Partner

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. WHAT YOU’LL DO Be the lead People Partner in the Americas working closely with multiple department leaders across Canada, Brazil, Mexico and the US! You will provide expert guidance and data-driven insights to help people leaders achieve growth objectives, and support a high performance, engaged culture. This is an ideal position for a builder, someone who loves taking on key projects and executing. By forming effective relationships with people across the organization you will drive forward new initiatives, resolve blockers to success, and advocate for improvements at both a local and global level. This role is based in Toronto. RESPONSIBILITIES: - Partner with and coach managers to build high performing and engaged teams, including review employee engagement data and enabling them to lead on action plans and support execution - Provide coaching on matters including leadership development, workforce planning, policy and procedure, employee engagement, performance management, career development - Ensure that any employee relations issues are identified, reported, investigated, and resolved - Reduce risk and ensure regulatory compliance by maintaining knowledge of legal requirements related to day-to-day employee management, and understand when to escalate issues - Partner with the People Team across the globe to gain alignment on people philosophy and programs, and localize programs as needed - Participate in performance reviews and help identify and develop talent throughout the organization - Support the team through organizational transitions, helping leaders manage change effectively while minimizing disruption to business operations WHO YOU ARE We're looking for people who m