Account Manager, Japan

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. 2015年に豪州メルボルンで設立されたAirwallexは、北米、欧州、中東、アジア太平洋の各地域で80のライセンスを保有し、世界有数の包括的な金融インフラを築いています。Airwallexは、各地域の規制に準拠したインフラを基盤に、アクワイアリング、請求、グローバル口座、法人カード、支出管理などのサービスを世界中で展開しています。現在世界で最も急成長している金融テクノロジー企業の1つとして、世界の主要拠点20カ所に約2,000人の従業員を有しています。2025年12月、AirwallexはシリーズG資金調達ラウンドで3億3,000万ドルを調達し、企業評価額は80億ドルとなり、6か月前のシリーズFから約30%の増加を記録しました。 About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you'll do As an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers. We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. Responsibilities: - Acquire and manage relationships with Airwallex ambassadors and strategic partners, particularly within e-commerce, accounting & the start-up space. - Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation) - Overachieve your revenue targets through referrals from your partnerships. - Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to deliver a seamless experience for our partners. - Maintain ongoing engagement with partners to build towards