Director, Product Strategy

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Product team at Airwallex is a group of passionate builders and problem-solvers obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. The Product Strategy & Operations function is the governance engine for the entire global Product organization. This role will lead the development and operationalization of our long-term product vision, ensuring maximum impact and efficiency across all product pillars. This is a highly visible, cross-functional role that directly impacts our company-wide growth trajectory. WHAT YOU’LL DO Airwallex is looking for a senior leader to step into the Director, Product Strategy & Operations role, playing a pivotal part in defining the future product landscape and ensuring operational excellence across the entire product lifecycle. This role is responsible for bridging the gap between our C-level vision, commercial goals, and product execution. This role is based in Singapore. KEY RESPONSIBILITIES: - Product Strategy Leadership: Own, develop, and institutionalize the multi-year global product strategy, translating executive vision and market intelligence into a clear, actionable product roadmap and set of strategic priorities for the entire organization. - Strategy execution: Own high-impact, strategic initiatives end-to-end, pro-actively identifying opportunities and gaps in our Product roadmap and play an integral role in addressing those; this includes active participation in M&A and PMI activities - Strategic Initiative Incubation: Run high-priority, zero-to-one strategic initiatives, managing cross-functional teams to prove commercial viability before transitioning them into established product groups. - Strategic Market Insights: Direct and conduct sophisticated market analysis, competitive deep dives, and complex data modeling to identify disruptive opportunities, validate 'big product bets,' and establish a comprehensive, evidence-based view of future customer needs and market white space. - Operational Governance & Scalability: Design, implement, and govern robust P