Director, Product Strategy Payments

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. WHAT YOU'LL DO As Director, Product Strategy, Payments, you will help define how Airwallex grows and wins in one of the most competitive and high-potential areas of fintech. This role sits at the intersection of product strategy, commercialization, and business performance for our global payments processing offering, spanning all global payments methods offered (online and offline), as well as the underlying proprietary payment infrastructure. You will work closely with Product, Engineering, Sales, Marketing, Partnerships, Finance, and Operations to ensure we are building the right capabilities and bringing them to market effectively at global scale. You will play a critical role in helping Airwallex move further upmarket, deepen our footprint across key regions, and strengthen our competitive position against market alternatives. RESPONSIBILITIES: - Own the P&L for Airwallex Payments. Define and evolve the global strategy across all products and markets, with a focus on growth, adoption, and long-term market penetration. - Lead end-to-end GTM and commercial strategy for Payments, including pricing, packaging, segmentation, market prioritization, and competitive positioning. - Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into structured recommendations that shape roadmap priorities and investment decisions. - Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments. - Build scalable operating mechanisms and GTM playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle. - Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments. WHO YOU ARE We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environ