Head of Communications, APAC

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Global Communications and Public Affairs team at Airwallex is responsible for protecting and strengthening the company’s reputation while building trusted relationships with key stakeholders. The team leads public relations, government affairs and corporate communications to support transparent engagement, navigate complex regulatory environments and advance Airwallex’s strategic growth priorities. ABOUT THE ROLE We are hiring a Head of Communications, APAC to lead and shape Airwallex’s narrative across Asia-Pacific, excluding ANZ. This person will own both external and internal communications across the region, influencing how Airwallex shows up with media, customers, regulators, partners and employees. They will act as a strategic thought leader, setting a proactive communications strategy and orchestrating a network of top-tier agencies across multiple markets and languages. WHAT YOU’LL DO - Define and lead an integrated communications strategy for APAC, spanning media relations, executive visibility, thought leadership, internal communications and issues management across priority markets including North Asia and Southeast Asia. - Position Airwallex as a trusted fintech leader by reinforcing narrative pillars around trust, compliance, data security and regulatory strength across the region. - Serve as the regional architect for Airwallex’s story, ensuring the Asia narrative is consistent with global positioning while remaining locally relevant. - Own media strategy and execution across APAC, building strong long-term relationships with journalists, outlets and external partners. - Drive high-impact coverage that supports business priorities, from market launches and product go-to-market motions to ecosystem partnerships and major corporate milestones. - Lead issues and crisis communications across the region, partnering closely with Legal, Risk, Compliance and country leadership on sensitive matters involving regulators, licensing, data and high-profile customers. - Support new country launches with integrated PR and communications playbooks that balance bold brand-building with local regulatory and reputational considerations. - Partner with Global Internal Communications to localise