Growth Manager

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM Growth & Revenue Systems in Strategy & Operations is a new team focused on driving experimentation across marketing, sales, and product to accelerate growth, and innovating on core revenue systems (CRM, Marketing automation) to maximise effectiveness of our teams. We are a mixed group of colleagues spanning commercial, engineering, data, and marketing passionate about driving rapid impact. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. WHAT YOU’LL DO We’re looking for a Growth Manager to join our expanding Growth & Revenue Systems team. Reporting to the Head of Growth, you will own the narrative of how we grow. You’ll work with Growth Data Science team to transform deep analytics into high-conviction decisions, build intelligence models, and spotlight the biggest levers across our funnel. Your work becomes the weekly pulse of Growth with clear KPIs, crisp insights, and actions that moce the business. This role is based in Singapore. RESPONSIBILITIES: - Own the growth metrics and weekly business reviews - track KPIs, spotlight drivers, and run the weekly update with the Head of Growth. - Evolve our Customer 360 with Data Science - expand and enrich data features to sharpen our understanding of customers. - Build customer intelligence models with Data Science - e.g., GP prediction, reward intent - that inform prioritization and go-to-market. - Lead customer segmentation and ICP models with Data Science. - Translate deep-dive analytics into growth plays - funnel, cohorts, retention, LTV/CAC, with clear recommendations and measurable outcomes. WHO YOU ARE We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 5+ years in high-growth businesses working in growth acceleration, go-to-market (GTM), sales operations, or business development. - Exposure to revenue/sales operations in a B2B environment. - Strong quantitative and analytical skills, with proficiency in Excel and data visualization tools (e.g., Tableau, P