Sales Development Representative, Commure Agents

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About The Role As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of our ambient documentation product. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond - making sure every client feels supported and successful. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale. This role requires candidates to be onsite 5 days per week in our Mountain View, CA What You'll Do - Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts - Leverage intent marketing and community intelligence tools (e.g., CommonRoom) to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments - Collaborate with the sales leadership to improve outbound motion that drive revenue growth - Manage customer relationships and own the delivery of exceptional experiences for every customer - Speak at a high level about our ambient documentation product to customers - Breakdown hairy, challenging business problems - Own execution and outcomes - Drive operational metrics (process throughput, defect rate, etc.) - Understand the business in-and-out to be proactive about solving emerging problems - Run outreach with customers via phone/email/demo call - Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices What You Have - Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback - Bachelor’s degree or equivalent work experience - Strong communication skills, both written and oral - Interest in AI and utilizing tools to improve work efficiencies - Extremely flexible with an ability to multitask, prioritize, and manage time effectively - Process oriented, organized, and able to work well in unstructured environments - Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience - Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things - Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience - Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests - Comfort in C