（Senior)Principal Business Strategy & Ops

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview： JIKGU is Coupang’s cross-border shopping service, enabling customers in Korea and Taiwan to access a broad selection of high-quality products from the US, China, Japan, EU with fast and reliable delivery. As we continue to scale JIKGU, with a strong focus on expanding selection and strengthening our supply ecosystem, we are seeking a high-caliber Business Strategy & operation leader to define the cross-border Marketplace strategy and operating model. This role will own the Marketplace revamp plan, shape market-specific strategies, and clarify how key supply markets should compete, complement, and coexist within the broader Jikgu ecosystem. The ideal candidate combines e-commerce marketplace experience with a strong strategy consulting background , and can translate ambiguous business questions into practical, executable plans. What You Will Do As the Business Strategy & Ops lead for Marketplace, responsibilities include: Define Marketplace strategy and operating model , including how the 3P Marketplace should scale alongside Jikgu’s mature 1P business Develop the Marketplace Revamp Plan , outlining key growth levers, priorities, and execution roadmap Design market-specific strategies for key supply regions (China, Japan, US), covering seller strategy, assortment focus, and operating approach Drive core Marketplace growth levers , with focus on: Assortment & Selection — category priorities, supply gaps, and differentiation Seller Acquisition — target seller segments, acquisition strategy, and onboarding approach Seller Programs — design seller programs to drive seller performances • Partner cross-functionally with Commercial, Operations, Product/Tech, and Supply Chain teams to translate strategy into execution and track performance Basic Qualifications 5+ years of experience in business strategy, operations, or analytical roles, preferably within e-commerce marketplace, cross border or top Internet companies Proven track record of structuring complex business problems and driving high-impact strategic initiatives Strong strategic thinking, analytical rigor, and sound business judgment Ability to translate strategy into executable plans in a fast-paced, ambiguous environment Strong ownership mindset, bias for action, and ability to drive results through cross-functional collaboration Proven ability to influence senior stakeholders and align teams across business, operations, product, and supply chain Excellent written and verbal communication skills in English Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment pro