Manager, In-Stock & Inventory Strategy

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Manager, In-Stock & Inventory Strategy Role Overview The In-Stock Manager owns the end-to-end inventory lifecycle. You are responsible for maximizing "Product Availability" while minimizing "Days of Inventory" (DOI). You will use advanced data modeling to forecast demand, trigger factory re-orders, and manage the healthy flow of goods from local Taiwan factories into our fulfillment centers. You thrive on numbers, automated alerts, and hitting the perfect balance between sales velocity and capital efficiency. Key Responsibilities (Data & Inventory Focus) Demand Forecasting: Build and maintain high-accuracy forecast models using historical sales data, promotional calendars, and seasonality (e.g., Ghost Festival, Lunar New Year, 11.11). Automated Re-ordering: Partner with the Direct Sourcing team to set up "Trigger Points" for factory production. Manage the "Purchase-to-Pay" cycle to ensure stock arrives just before it’s needed. Inventory Health & Optimization: Identify "Slow-Movers" or "Dead Stock" early using aging reports. Design liquidation strategies (e.g., flash sales, bundles) to clear warehouse space for high-velocity items. Factory Lead-Time Management: Track and analyze actual vs. promised factory lead times. Use data to hold Taiwan manufacturers accountable for production delays. Promotion Planning: Collaborate with Marketing to ensure inventory levels can support aggressive "Big Day" sales spikes. Prevent the dreaded "Out of Stock" (OOS) tag during peak traffic. In-bound Logistics Coordination: Oversee the scheduling of truck deliveries from local factories to the warehouse to avoid bottlenecks. Required Skills & Qualifications Data Expertise: Expert level Excel/Google Sheets (Pivot tables, VLOOKUP, Index/Match) and experience with SQL or BI tools (Tableau/Power BI). Inventory Logic: Deep understanding of EOQ (Economic Order Quantity), Safety Stock formulas, and Re-order Point (ROP) logic. Platform Knowledge: Familiarity with the backend inventory modules and how they sync with local ERPs. Experience: 5–7 years in Supply Chain Planning, Inventory Control, or Demand Planning within an e-commerce or fast-moving retail environment. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/