Senior Product Manager (Onsite Growth)

About Coupang We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Coupang leverages in house-built Onsite/CRM product to drive customer retention, stickiness and deliver relevant offers whenever they visit Coupang. This role will be part of the Onsite Growth Product organization, focused on building next-generation personalization and marketing tools. These tools are used to create pages and banners, as well as to educate customers on various promotions, such as coupons, cash back and the benefits of Wow membership, etc. The ideal candidate will have a strong background in product or program management, with proven experience leading medium to large-scale products and projects. A well-rounded ability to partner with business, engineering, and ML teams is essential. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. This means you are hands-on and not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Qualifications Bachelor's degree in computer science, Engineering, Business, Management, Marketing, Information Services, or a related quantitative field 6+ years of experience in product management or program management Passion for creating exceptional personalized user experiences and delivering value to customers Deep understanding of customer-related products and allied areas, with a proven track record of driving user acquisition, onboarding, engagement, and revenue growth through product-led initiatives Strong analytical skills, with experience leveraging data to inform product decisions and drive growth Familiarity with A/B testing, user testing, and other experimentation methodologies Excellent cross-functional collaboration and communication skills, with experience working in a fast-paced, high-growth environments Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines Exposure to data science, machine learning models, optimization and monetization is a plus Recruitment Process and Others Recruitment Process Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those elig